You will receive a notification when you placed your order successfully and a second notification when your item has shipped. A tracking number will be included in the second notification so you can track your order.

All in-stock items ship in 2 business days. We ship all products from our warehouse in South San Francisco, California. Transit time will be 2-5 business days via FedEx Ground. 

Please see our Shipping Policy for details.

By Email:

Send us an email at support@vorii.com. Please allow up to 2 business days for us to reply. We respond to any customer request as soon as we can.

By Phone:

Call us at (888) 878-8918. You can reach us from 9 am – 5 pm PST Monday through Friday, excluding federal holidays.

By Live Chat:

Click on the widget on the bottom right corner to start chatting with us.